Our Return Policy

We are happy to refund any items provided that you follow the instructions below.

Made-to-Measure and final sale items, unless proven to have arrived damaged or defective, are not accepted. MTM (Made-to-Measure) and “Choose Your Size” products are also final sale items.

If the product is proven to have arrived damaged or defective, we will cover the return shipping cost and send a prepaid shipping label. For any other reasons (sizing issue, or unsatisfied color or pattern, etc.), all shipping fees for returned item(s) must be at your own expense.

  • Please submit a return claim within 14 days of received shipment.
  • All shipping fees for returned item(s) must be at your own expense, unless proven to have arrived damage.
  • All products come from Japan and must be returned to Japan.
  • Used or worn (brief sizing is okay) / Damaged after delivery / Washed or altered / Unsalable conditions (traces of perfume, tags removed)

Click here to read more about our return policy.