Shipping policy

We use a dynamic pricing system for shipping. The chart shows estimated shipping fees for a 3kg parcel. If your order reaches the free shipping threshold, shipping is free (customs duties may still apply). Otherwise, the fee will fall within the estimated range. Final charges at checkout are the most accurate, as they depend on the receiver's location, currency rate and the actual weight of the parcel.

Shipping Area Shipping Price & Time Customs Duties & Taxes
Asia, United States Estimated USD 0-25
3-4 business days
Estimated
0%-38%
Canada, Mexico, Central America, Middle East, Oceania Estimated USD 0-25
5-6 business days
Estimated
6%-18%
Europe, South America, Africa Estimated USD 0-25
EU: 4-5 business days
Others: 6-7 business days
Estimated
14%-33%

Free Shipping Thresholds for Main Countries

Area Currency Free Shipping Threshold
United States USD 290
Australia AUD 480
Canada CAD 470
United Kingdom GBP 310
Singapore SGD 460
Hong Kong HKD 3100
Germany EUR 300
France EUR 320
Thailand THB 16200
Sweden SEK 3700
Taiwan TWD 9100
Switzerland CHF 300
Mexico MXN 6800
Finland EUR 350
Philippines PHP 22800
Norway NOK 4100
Netherlands EUR 350
Italy EUR 350
Denmark DKK 2700
Malaysia MYR 1800
Belgium EUR 350
New Zealand NZD 570
UAE AED 1500
Korea (South) KRW 380000
Rest of EU EUR 320
ROW USD 390

*Please note:

  1. We dispatch orders within 1-5 business days via DHL. Shipping to Russia, Ukraine, Belarus, Iran, and North Korea are temporarily suspended.
  2. We sometimes separate orders to cut the cost and time of shipping. Please do not worry if you receive two tracking numbers.
  3. There may be a chance our shipping service does not ship to your country. Please contact us should you have questions.
  4. There may be a chance of delay of your delivery due to custom inspection.