Dear Mr. Jay E.K.
Thank you for reaching out. We're sorry to hear about the issue with the collar of your MTO shirt made with M101S0046S SUVIN GOLD Twill fabric. We haven’t received similar complaints about this fabric, so we’d like to better understand the situation. Could you please let us know how you washed and ironed the shirt? This information will help us investigate further.
We appreciate your understanding and look forward to resolving this for you.