We are happy to refund any items provided that you follow the instructions below.
Made-to-Measure and final sale items, unless proven to have arrived damaged or defective, are not accepted. MTM (Made-to-Measure) and “Choose Your Size” products are also final sale items.
If the product is proven to have arrived damaged or defective, we will cover the return shipping cost and send a prepaid shipping label. For any other reasons (sizing issue, or unsatisfied color or pattern, etc.), all shipping fees for returned item(s) must be at your own expense.
- Please submit a return claim within 14 days of received shipment.
- All shipping fees for returned item(s) must be at your own expense, unless proven to have arrived damage.
- All products come from Japan and must be returned to Japan.
- Used or worn (brief sizing is okay) / Damaged after delivery / Washed or altered / Unsalable conditions (traces of perfume, tags removed)
Click here to read more about our return policy.
